Orders Over $35 ship via USPS First Class mail for free. (4-7 Business Days within the US)
Order under $35 have a flat charge $5.00 for shipping and handling. (4-7 Business Days within the US)
Our warehouse will be closed on the following dates:
- Labor Day, Monday, September 4th, 2017
- Thanksgiving Day, Thursday, November 23rd, 2017
- Friday after Thanksgiving, Friday, November 24th, 2017
- Christmas Day, Monday, December 25th, 2017
Orders placed before 2:00pm PST will be processed same day. All other shipments are processed within 24 hours. Orders placed on Friday after 2:00pm PST and holidays will ship on the next open business day. Orders placed on the weekends or holidays will be processed the following open business day.
Delivery time depends on the carrier, please note that time in transit does not include weekends or holidays. Delivery times are estimates and do not include things beyond our control such as weather, carrier strikes, transportation failures, and acts of nature.
If a package is refused delivery, a $10 charge will be added as a non-delivery fee. This will be subtracted from any refund or store credit.
APO/FPO Military Addresses
Saucy Lashes through USPS delivers to APO/FPO and Military Addresses, we cannot guarantee replacements of lost or stolen packages shipped via USPS through this service.
Saucy Lashes through USPS delivers to all of Europe, Canada and Mexico, we cannot guarantee replacements of lost or stolen packages shipped via USPS through this service. The additional service cost will be calculated at checkout.
Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will replace it within 30 days of the date of purchase.
For damaged item(s), please include your order # and return to our warehouse at:
4480 Shopping Ln
Simi Valley, CA 93063
For all other questions or inquires, please contact us at firstname.lastname@example.org